Payment & Shipping Policy

PAYMENT
The payment on Anu can be made using one the following options Paytm / Direct bank transfer / UPI / Razopay

SHIPPING POLICY
Processing Time
- All orders are processed within 2–4 business days after confirmation.
- Since our products are handcrafted, in some cases, additional time may be required. Customers will be informed in advance if delays occur.

Shipping Methods & Delivery Time
- We ship across India using trusted courier partners.
- Standard delivery time: 5–7 business days from dispatch (vary by location).
- Delivery to remote areas may take longer.
- Tracking details will be shared once the order is shipped.

Shipping Charges
- Shipping charges (if applicable) will be calculated and displayed at checkout.
- We may offer free shipping promotions from time to time.

International Shipping
- Currently, we do not offer international shipping. (If you plan to in future, this can be updated.)

Order Tracking
- Once your order is shipped, you will receive a tracking ID via email/WhatsApp.
- You can use this to track the status of your delivery.

Damages During Transit
- We pack all items carefully; however, if your order arrives damaged, please notify us immediately.
- Unboxing video is compulsory to raise a damage claim.
- Exchange will be provided if the damage is confirmed as per our Exchange Policy.

Delays
- Handcraftedbyanu is not responsible for delays caused by courier companies, weather, or unforeseen circumstances.
- We will do our best to assist you in tracking delayed shipments.